About Erica
Hi, I'm Erica.
I'm a strategy and operations professional based in Charlotte, North Carolina. I'm drawn to work where the answer isn't obvious yet — where there are different stakeholder perspectives, competing priorities, and a lot of information that needs to become a clear path forward.
My experience spans healthcare, financial services, higher education, consumer strategy, and real estate. The industries change, but the part I enjoy most stays the same: asking the right questions, understanding what the data is really saying, listening to the people closest to the problem, and turning those insights into action.
Analytics informs how I work, but the analysis itself is not the end goal. I care about what the information means, what decision it supports, and what has to happen next.
Outside of the work itself, leadership and community have always been important to me. I care about doing meaningful work, building strong relationships, and leaving organizations better than I found them.
How I work
- Structure before answers
- When a problem arrives unshaped, I frame it first — what we're actually deciding, what would have to be true, and what evidence would settle it.
- Data that earns its place
- I work from the raw material rather than the summary, validate what I'm given, and keep the analysis pointed at the decision it has to support.
- Learning through people
- The people closest to the problem usually hold the part the data can't show. Interviews and stakeholder conversations regularly change how I frame the question.
- Insight into something usable
- A finding isn't finished until it's a recommendation someone can act on — sequenced, prioritized, and clear about the trade-offs.
Education & Credentials
Education, certifications & credentials
Education
MS in Management
Wake Forest University School of Business
May 2026 · GPA 3.5
BA in African American Studies
Wake Forest University
May 2025
Leadership
Delta Sigma Theta Sorority, Inc.
Chapter President & Treasurer
Student Government
Campus Life Co-Chair
Black Student Alliance
Community Service Chair
Office of Residence Life & Housing
Resident Advisor
Professional Certifications
Completed professional certificates across project delivery, business and financial analysis, and applied technology.
Agile & Project Delivery
Agile Project Management Professional Certificate
Atlassian
Career Essentials in Project Management
Microsoft & LinkedIn
Business & Financial Analysis
Financial Analysis and Modeling Professional Certificate
CFI
Corporate Finance Foundations Professional Certificate
CFI
Career Essentials in Business Analysis
Microsoft & LinkedIn
Strategy, Technology & AI
Generative AI for Marketing with Microsoft 365 Copilot
Professional Certificate
Social Media Marketing Professional Certificate
Hootsuite
Interactive · Academic record
Community Impact & Advocacy
A heart for giving back and
whole-person wellbeing
Before any of the consulting work, this was the throughline: understanding a community's root causes, mobilizing resources against them, and building models that keep working after you leave the room.
"At my core, my mission is rooted in a heart for giving back and advocating for the health and wellness of all."
Campus Life Co-Chair
Whole-person wellbeing, funded and operationalized.
- Chaired the Campus Life committee and directed a $25,000 organizational budget.
- Partnered with senior administrators on a $250,000 campus-wide mental health training initiative.
- Programming reached 6,000+ students, faculty, and staff.
- Led initiatives including the ALIVE Mental Health Fair, convening ten campus offices in a single day.
Artifact · Student Government (Campus Life Co-Chair) · ALIVE Mental Health Fair
Delivered under the $250,000 campus-wide mental health initiative reaching 6,000+ students, faculty, and staff. A single-day fair convening the Women's Center, Intercultural Center, LGBTQ+ Center, We Are Wake, University Counseling, SAFE Office, Office of Wellbeing, CARE Team, CLASS, and Residence Life & Housing — one front door to campus wellbeing resources.
Interactive · Impact by the numbers